Managing Employee Wellness

in Healthcare organizations

Who is this course for?

Executives and local managers at healthcare organizations looking to implement better practices, evaluate their impact on the team dynamics and the company's performance.

Here's what you'll learn in this course:

  1. to prevent psychosocial risks in your team (impact on absenteeism, turnover, team cohesion...)
  2. to combine good treatment and performance by establishing a good quality of life at work on a daily basis
  3. to use practical stress management exercises for you and your team to create a positive dynamic and to recharge your batteries even in times of tension
  4. to improve the user experience in your health services, both for the traceability of information on the care pathway and to develop the basis for therapeutic education

Course Curriculum

  1. Chapter 1: Well-treatment and quality of life at work as levers of performance
    1. Occupational Health
      1. Definition
      2. The particular case of Psycho-Social Risks (PSR)
    2. Consequences on the performance of health care teams
      1. Assess yourself
      2. Emotional health and fulfillment at work
    3. Improved patient care
  2. Chapter 2: Creating a good quality of work life
    1. Management of the work space
      1. Workstation and furniture
      2. Light
      3. Decoration
    2. Time management
      1. Workload and organization
      2. Anti-procrastination
    3. Break times and their arrangements
      1. Plan and organize
      2. Places
      3. Focusing exercises
    4. Team dynamics
      1. Basic principles
      2. De Bono's 6 hats method
    5. Communication
      1. The 4 Toltec agreements
      2. Non-confrontational communication
    6. Training
  3. Chapter 3: Managing stress and emotions
    1. Basics of personal development
      1. The esteem-confidence-affirmation triangle
      2. Emphathy or symphathy?
    2. Stress management through the 5 senses
      1. Anti-stress remedies
      2. Positive stimuli for the workplace
  4. Chapter 4: Caring for patients
    1. Well-treatment in the field of care
      1. Definition
      2. Causes and levers of action
    2. Good practices for caring for a patient
      1. Benevolence and recognition
      2. Traceability
      3. Therapeutic eduction

Each chapter comes with:

  • Bibliography and Sitography
  • Q&A to check acquired knowledge

Your Instructor

Aurélie Pérez is speech-language therapist, coach «health and quality of life at work» and educational trainer-coordinator.

Originally from France, Aurélie draws inspiration from intercultural influence to build innovative programs. She likes to combine theory and practical exercises so that students can develop their own thinking process and their creativity.

Book live session

(1 day onsite or video - contact us)

Start online course

(4h - $79)

LEARN. ASSESS. IMPROVE.

TSP (this website)’s mission is to provide universal access to environmental, social and governance best practices.

TSP partners with industry stakeholders and with subject matter experts to develop questionnaires such that your organization is able to:

  • Assess maturity relative to best practices and benchmark against peers
  • Develop employees retention and suppliers management programs
  • Share reports with investors, customers and other stakeholders
Assess your care facility employee wellness program »