Tutorials

For suppliers

Responding to Sustainability Questions for a Sourcing Event

TSP (tspproject.org) helps organizations gain a better understanding of how their valued suppliers are considering and managing environmental impacts and opportunities, in order to identify and address opportunities to create a more sustainable supply chain.

The Supplier ESG Core Questions Bidder Instructions (PDF) should be used for RFx bid packages that require you to answer a subset of the annual Sustainable Supply Chain Alliance (SSCA) ESG/Environmental practices survey. As a result you can just follow the instructions to take an ESG/Environmental practices Assessment and respond to the ESG Core questions only.

The Supplier RFx Sustainability Questions Bidder Instructions (PDF) should be used for RFx bid packages that require you to answer the older RFx sustainability questions. See What has changed in 2022?

Taking an ESG/Environmental practices Assessment

TSP (tspproject.org) helps organizations gain a better understanding of how their valued suppliers are considering and managing environmental impacts and opportunities, in order to identify and address opportunities to create a more sustainable supply chain.

To understand the importance of responding, and a step-by-step walk-through to complete an assessment, the 2022 September SSCA training webinar is worth watching.

When you have received a request to take an environmental sustainability assessment, go to: https://www.tspproject.org/activate/

STEP 1: Logging in

Enter your work e-mail address.

You have an account on TSP. If an account for your work e-mail address can be found, you will be prompted to enter a password. In case you do not remember your password, please click on the "Forgot password?" link above the submit button.

You do not have an account on TSP yet. If you do not have an account on TSP yet, you will be prompted to register one.

Note

User accounts and organization profiles are separate entities. It is possible that an Environmental Social and Governance (ESG) specialist at your organization already responded to the annual assessment, hence your organization already has a profile on TSP with responses pre-propulated. For security purposes you will still need to create a user account to login and retrieve the information.

In case your work e-mail address has not been previously verified, TSP (i.e. support@tspproject.org) will send you an e-mail titled "Email address verification".

Click on the verification link in the e-mail.

Note

You should typically receive the "Email address verification" email in less than five minutes. If you do not see it in your inbox, please check the spam folder. If you still have difficulties to verify your e-mail address, please contact us.

STEP 2: Connecting your user account to the organization profile.

If your account is already connected to an organization profile, you will be taken to the profile homepage. Follow with STEP 3: Taking an ESG/Environmental practices assessment.

If you just verified your user account, and your organization responded or was requested to respond to the annual assessment, TSP will most likely be able to automatically connect your user account to the organization profile through your verified e-mail address.

Note

Unless you are already a profile manager for the organization, you will be granted a viewer role with read-only permissions to the profile. Before clicking "Continue", please note the names of the profile managers on TSP for your organization. You may want to contact them later on for questions and/or grant you additional permissions on the organization TSP profile.

In case your organization does not have a profile on TSP yet, your will be prompted to create one.

Click on the "Create profile" button.

Pick a screen name for your organization profile, i.e. an unique identifier, for example: the domain name from your e-mail address without the .com suffix.

Write the Full name for your organization profile. If possible, use the legal name of the organization as it appears on W-9 forms. It will make it easier to communicate with customers and supply chain managers later on.

Fill in the e-mail address for the main TSP contact at your organization.

STEP 3: Taking an ESG/Environmental practices assessment

On the organization profile homepage, you will see multiple boxed sections. In the top left, in the Assess section, there will be an orange button labelled Get started or Update. If you have previously responded to the ESG/Environmental practices assessment, you will also see an Historical reports link next to the orange button.

Click on the orange Get started / Update button to be taken to the ESG/Environmental practices assessment in progress.

Click on the “Assess” circle in the top progress bar and follow the below instructions when responding to the questions:

  1. Complete the multiple-choice questions under each orange tile (i.e. ESG Core questions, ESG informative details, Data & metrics). Add comments and upload supporting documents via the comment box as necessary (Comments will not be scored).

    Responses are saved automatically. You can always come back to the response later to review and complete.

    If you need help calculating Green House Gas (GHG) data reporting, the Sustainable Supply Chain (SSCA) has made recordings of their Supplier GHG Inventory Training webinars freely available.

    • GHG Inventory Training #1: Introduction to GHG Inventory (PDF)
    • GHG Inventory Training #2: Data Collection (video)
    • GHG Inventory Training #3: Data Calculation (video)
  2. Once you are finished responding to the assess step, move to the target step and respond to the questions related to your organization sustainability targets.

  3. Once you are finished responding to the assess and target questions, go to the review step.

Before you click on the orange Complete button at the bottom of the page, you have the opportunity to assess your organization against industry-specific environmental practices and create an sustainability improvement plan for your organization. Click on Add industry-specific assessment, pick your industry and assess your organization against industry-specific practices (How were practices for each industry segment identified or selected?).

Once you reviewed your full response to the ESG/Environmental practices assessment, click Complete.

You will be redirected to the share step.

STEP 4: Share a completed ESG/Environmental practices assessment with customers, clients and/or investors

The last step involves sharing the response with the requesting parties. Click Acceptnext to the requesting organization.

If a requesting organization is not listed, or you pro-actively want to share your organization's ESG/Environmental practices assessment with a specific customer, client and/or investor, type an e-mail address of a person at that customer organization in the field labelled "Send a copy to...".

  • Personalize a message (optional)
  • Share your response by clicking Next

Once you have shared your yearly assessment with customers requiring it, you are done. Thank you.

Browse best practices

From the industry segment landing page, click the ENVIRONMENTAL PRACTICES option. Get here by selecting your industry segment from the HOME page.
Click on each tile to reveal the environmentally preferable practices relevant to a workflow area. See next page to learn more.

Click on a practice to see if there is more guidance for it.

Use the columns on the right for guidance on practice value. Mouse over each column’s graphic heading for the title: Environmental, Operational and maintenance, Financial, Implementation ease. These four value factors are rolled into an AVERAGE value intended to roughly indicate which practices are of highest combined value.

Click on the LEGEND at the bottom of the page for color key definitions. Colors give a rough ranking of value: Low, Medium, High, Gold (i.e. Very high)

Use the planning tool

Select PLANNING (top right), then

Click the tile you want to browse for improvement opportunities.

Use your SCORECARD to prioritize your focus (see example):

  • Workflow areas (tiles) with high weights (percentage under tile) in which you score low.
  • Areas where your organization benchmarks low relative to peers.

Click a tile to view relevant practices, peer implementation rate, and your extent of practice implementation.

Use the OPPORTUNITY SCORE column to guide your selection of actions in the SELECT FOR IMPROVEMENT PLAN column (high score = high environmental and business value).

Click the orange PLANNING DASHBOARD button (page bottom) to view a dashboard which shows the impact of your selections on your overall score and benchmark position.

Find a previous year answers

In the Assess section, click on Historical reports.

Forward the assessment to colleagues

From any screen, click the ORGANIZATION’S PROFILE option (top right). Then click on CONTRIBUTORS (left side of page).

Type in the name of the colleague you wish to invite to help with the ASSESSMENT and click the orange ADD CONTRIBUTOR button.

An email will be sent to the new contributor with a link to www.tspproject.org and instructions on how to sign up to TSP.

Note: You will have to follow-up with the colleague to explain what you require of them i.e. help completing the ASSESSMENT on the online system.

If preferred, forward an Excel spreadsheet of the assessment questions to colleagues by clicking the DOWNLOAD QUESTIONS button on any ASSESSMENT page. Note: Once you have received the completed responses, these will need to be manually copied into the matching TSP ASSESSMENT section

Add/change a profile manager

Click the ORGANIZATION’S PROFILE option (top right), then SETTINGS in the drop down.
From the ORGANIZATION PROFILE page, click on PROFILE MANAGERS (left side of page).

Type in the name you wish to add as a PROFILE MANAGER and click the orange ADD PROFILE MANAGER button.

An email will be sent to the new PROFILE MANAGER with a link to www.tspproject.org and instructions on how to sign up to TSP.

Note: You may have to follow-up with the colleague to explain what you require of them e.g. Using the DASHBOARD to add and communicate with reporting entities, monitoring the DASHBOARD.


EUISSCA Supplier GHG Inventory Training

EUISSCA members want to understand the impacts of their supply chain. Completion of the data & metrics section provides valuable information to support that understanding. While the section is optional to complete (and therefore not scored), the Alliance encourages suppliers to measure, track and improve sustainability performance.

GHG Inventory Training #1: Introduction to GHG Inventory

PDF (pre-read)

GHG Inventory Training #2: Data Collection

GHG Inventory Training #3: Data Calculation

Goal Setting Training


For supplier managers

Get started

After you land on the homepage, click on the "Get Started!" button.
On the next page, you will be prompted to enter your company e-mail address.

Once you enter your e-mail address, if your organization has chosen to use Single Sign On (SSO) login, you will be redirected to the SSO provider for your company domain.

(If you want to connect your organization profile to a SSO provider, please contact us.)

After you complete login through the SSO provider, you will be redirected to the TSP website and asked to complete the account activation process by agreeing to the terms of use.
The last step is to connect your user account to your organization profile. This is done automatically the first time you browse to the "Home" or "Dashboard" page.

Landing on the application start page, you can browse the Knowledge Sharing Platform, access the suppliers assessments dashboard, and/or take an assessment of your organization itself.

If you need a video tour of the functionality of TSP, please contact us.

Browse dashboards and find scores

On the organization profile homepage, click on "Suppliers Dashboard".

Functions available on the REPORTING ENTITIES page:

  1. ASSESSMENT and PLANNING completion statistics (see definition of status below)
  2. Number of reporting entities on your dashboard.
  3. Date at which the reporting dashboard is computed.
  4. Search for an individual reporting entity.
  5. Invite a new reporting entity to take an ASSESSMENT.
  6. Click on an industry segment to view a reporting entity's scorecard for that segment.
  7. Email a reporting entity.
  8. Mark as expired scorecards whose last activity is before a specific date
  9. Download a spreadsheet of all scores.
  10. Toggle to graphical view of reporting entity data.
Interpreting the columns on the dashboard

The Last activity column shows the last time a supplier updated at least one answer on an assessment, or the last time a supplier browsed an assessment page if no answers have been recorded yet.

The Status column shows how far along a supplier has completed the assessment.

The Score column shows the total score from a supplier scorecard. You will also see one of the following in this column:

  • Requested: A supplier was added to your dashboard but the supplier has yet to approve sharing their responses with your organization.
  • N/A: A supplier has not yet answered all questions on an assessment, or is still reviewing their answers and has not yet submitted them by clicking on the "Complete" button.

The # N/A column indicates how many best practices a reporting entity marked as not applicable to them. TSP was designed so that all best practices in an industry segment are relevant to companies in that segment. An unusual number of best practices marked N/A by a supplier should trigger a discussion with that supplier.

The Reporting publicly column indicates if the reporting entity also report publicly their environmental impact and sustainability initiatives.

The # Planned actions column shows the number of best practices selected for improvement.

Functions available on the PERFORMANCE GRAPHS page:

  1. Toggle back to list of reporting entities.
  2. Each bar = average % score for an industry segment. 
Click on a bar to navigate to the industry segment-specific graph.
  3. Each bar = % score for a single reporting entity in an industry segment.
Mouse over bar to see reporting entity name.
Click on a bar to navigate to the reporting entity’s scorecard.

Invite suppliers to take assessment

Go to the reporting dashboard page.

Type the email address of the reporting entity (e.g. supplier) you wish to invite to take an ASSESSMENT (and PLANNING process if desired).

Click the orange ADD REPORTING ENTITY button. The system will generate an template email that you can customize to the recipient.

Turn on auto-reminder for assessment completion

Go to the reporting dashboard page.

Scroll to the bottom of the screen and check the box at the bottom right of the page.

Invite a colleague to view dashboards

Click the ORGANIZATION’S PROFILE option (top right), then SETTINGS in the drop down.
From the PROFILE page, click on VIEWERS (left side of page).

Type in the name of the colleague you wish to invite to view the DASHBOARD and click the orange ADD VIEWER button.

An email will be sent to the new VIEWER with a link to www.tspproject.org and instructions on how to sign up to TSP.

Note: You may have to follow-up with the colleague to explain what you require of them i.e. monitoring completion status of their suppliers, accessing individual scorecards.

Add/change a profile manager

Click the ORGANIZATION’S PROFILE option (top right), then SETTINGS in the drop down.
From the ORGANIZATION PROFILE page, click on PROFILE MANAGERS (left side of page).

Type in the email address of the person you wish to add as a PROFILE MANAGER and click the orange INVITE PROFILE MANAGER button. If the person you wish to invite doesn't have a user account on TSP yet, a drop down will appear with the opportunity to enter their full name and a message you wish send along explaining why you invited them to TSP.

An email will be sent to the new PROFILE MANAGER with a link to www.tspproject.org and instructions on how to sign up to TSP.

Note: You may have to follow-up with the colleague to explain what you require of them e.g. Using the DASHBOARD to add and communicate with reporting entities, monitoring the DASHBOARD.

Reading a supplier scorecard

A Environmental, Social and Governance (ESG) Core scorecard is composed of 4 parts:

  1. Summary section
  2. Qualitative assessment
  3. Data & metrics
  4. Targets

1. The summary section shows

  • The name of the supplier
  • The contact information for the supplier
  • The date the assessment was completed
  • key questions answered as icons - orange when the question/section was answered affirmatively. grey when the question/section was not answered or answered negatively.

2. The Qualitative assessment section shows answers to invidual Yes/No question with comments and links to supporting documentation.

At the begining of the section, a bar chart shows the number of suppliers in the 0%-25%, 25%-50%, 50%-75%, and 75%-100% score range for that section. Together with the supplier score shown on the right side, one can intuitively grasps where the supplier fit amongst its peers.

3. The Data & metrics section shows tables of reported GHG Emissions, Waste, Water and Energy measured. Reporting this data is currently optional.

4. The Targets section shows the supplier stated targets with regards to GHG Emissions, Water use, Waste generated, Energy consumed and Diverse spend and/or representation.